Cookie Policy

TerraPay Holdings Limited

1. Introduction

TerraPay Holdings Limited and our affiliates worldwide (collectively “TerraPay,” “we,” “us,”“our”,“ours”) value your privacy and are committed to treating your data with respect.

This “Cookie Policy” [Hereinafter referred to as “Policy”] in order to demonstrate our privacy commitment to our users and practice transparency with respect to our use of cookies on TerraPay’s websites and online applications.

The purpose of this Policy is to communicate to the site visitor how TerraPay’s websites and mobilesites make use of a technology called “cookies”. The aim of this policy is to support the user in taking informed decisions when accessing the said website.Please take a minute to read and understand the policy. This policy should be read along with our Privacy Policy, available here.


2. What are Cookies?

Cookies are small text files of information placed on your device when you visit a website. When a user visits an online site, a small text file which may contain a unique identifier is sent by a webserver to the browser on the user’s computer, mobile phone or any other internet enabled device. This small text file is termed as a “cookie”. Cookies and other similar technologies help the websites to work efficiently and collect information about the online preferences of the user. Hereafter, these technologies may be referred to collectively as “cookies”. Cookies do not cause any harm or contain viruses that may affect your computer.

Electronic images known as Web Beacons (also known as clear gifs, tags, or pixels) may be present on some of our website pages that allows us to count users who have visited our pages and run analytics. Web beacons are responsible for collecting limited information e.g. a cookie number, time and date of a page view, and description of the page on which it resides. Please note that Web Beacons placed by third party advertisers might be present on our website.


3. How are Cookies used?

In order to customize the content & advertise, provide social media features and to see how users move through our website, cookies and other such technologies are used. We use cookies to understand how users arrive on our website and how they engage with the content. Cookies can help improve your user experience in many ways such as, remembering your sign in details, delivering targeted content to give the user a more personalized experience or even which pages of our website are more popular than other.

We may engage third party service providers to act on our behalf to analyze the usage of our website by users. These third parties collect, and share with us, usage information about visits to our website and, sometimes by correlating this information with other information (e.g. your IP address), measure and research the effectiveness of our advertisements, track page usage, help us target our recommendations and advertising, and track use of our recommendations for related products, suggested offers, discounts and advertisements.

By default, we only collect cookies that are strictly necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.

We shall update this Cookie Policy from time to time should our use of Cookies change.


4. Types of Cookies

Below you can find out more about the purpose of each type of cookies that we use.

  • Strictly Necessary cookies:These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert about these cookies, but some parts of the site will not then work.
  • Functional cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.
  • Performance cookies:These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.
  • Targeting cookies:These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. If you do not allow these cookies, you will experience less targeted advertising.


5. Managing Cookies

Personal data that is collected via cookies is collected with your consent. We respect your privacy and that is why you can choose to opt- out from allowing certain types of cookies. Some cookies are used to enhance the browsing experience and disabling such cookies may affect the ability of the user in using certain parts of the website.

If you wish to opt out of or withdraw your consent from certain types of cookies, you can contact us at [email protected]

While using your browser to access our website, the browser can be configured to accept or reject all cookies. Your browser can also delete previously stored cookies. The Help menu of your browser can assist you in changing and managing your cookie preferences.


6. Your options

You can block, delete, or disable cookies on your browser whenever you want by following the instructions provided in the links below. Please note that by deleting cookies or disabling future cookies you may not be able to access certain areas or features of our website such as product catalogues, payment gateways, etc.

Please consult the following links for information on cookie management and blocking according to your browser:


7. Grievances and key contacts

Any discrepancies or grievances will be addressed in a timely manner by TerraPay.

For any queries related to processing of your personal data by way of cookies and other similar tracking technologies, please write to us at [email protected]


8. Review and Amendments of this policy

The policy is subject to reviews from time to time (at least once in a year), or in case of a change in the business environment or a change in the applicable regulations and legislations. If we make any changes to this policy, we will post those changes at the top of this page or notify you by other means such as email, etc